Aplicação da ferramenta de gestão à vista: um estudo de caso em uma indústria de cerâmica

Abstract

This study aimed to propose and implement continuous improvement and standardization methodologies within the production department of a ceramic industry, focusing on the optimization of operational processes. In an industrial landscape characterized by high competitiveness, the ability to monitor processes and manage resources with agility has become a vital strategic differentiator. The theoretical framework was grounded in Lean Manufacturing and its core principles, with an emphasis on waste elimination (Muda, Mura, and Muri) and continuous improvement (Kaizen). The research explored specific improvement tools, highlighting the 5S methodology and Visual Management to enhance workplace organization and cleanliness. Visual Management was central to the intervention, acting as the primary mechanism to translate shop floor (Gemba) conditions into clear, accessible, and real-time information, thereby facilitating team alignment and agile decision-making. Methodologically, this is an applied research study with a mixed-methods approach (qualitative and quantitative) and exploratory objectives, utilizing a case study to detail the practical intervention. The implementation encompassed a diagnostic assessment of the production flow, the application of the 5S methodology for standardization, and the installation of visual management boards. Results indicate that these tools effectively mitigated operational bottlenecks and promoted a culture of information transparency, contributing significantly to efficiency and the achievement of production targets within the studied ceramic industry.