Diagnóstico dos procedimentos arquivísticos da Secretaria Executiva Adjunta de Planejamento e Gestão Integrada de Segurança - SEAGI/SSP-AM

Abstract

Document management is a strategic activity for public administration, especially in public security institutions, where the production and use of reliable information are essential for decision-making, transparency, and the preservation of institutional memory. This study aimed to diagnose the document management procedures adopted by the Executive Secretariat for Planning and Integrated Security Management (SEAGI), focusing on the Integrated Operations Planning Sector (SPIOp) of the Amazonas State Secretariat of Public Security (SSP-AM). This is an applied qualitative case study, developed through a literature review, document analysis, direct observation, and semi-structured interviews. Specifically, the study mapped document processes, surveyed the documentary typologies produced and received by the sector, identified their characteristics, storage methods, and the presence of personal data, and proposed storage procedures to minimize document loss. The results revealed a wide variety of records stored in both physical and digital formats. Weaknesses were also identified, including the absence of archival management instruments, the lack of standardized procedures for document storage and identification, and the absence of established classification and records retention criteria. It is concluded that the adoption of document management policies aligned with the guidelines of the National Council on Archives (CONARQ), state archival legislation, and the Brazilian General Data Protection Law (LGPD) is essential to strengthen administrative efficiency, information security, transparency, and the preservation of documentary heritage.