A atuação profissional de assistentes sociais do ICSEZ na política de assistência estudantil

Abstract

The work in question addresses a discussion about the professional performance of social workers in the Student Assistance Policy, considering as a particularity of analysis the Institute of Social Sciences, Education and Animal Science. The objective of this study is to "analyze the professional performance of social workers of ICSEZ from the implementation of the National Program of Student Assistance". To achieve the overall objective of this research, three specific objectives were defined: 1) to identify the work demands of ICSEZ social workers in view of the implementation of the Student Assistance Policy; 2) to analyze how the implementation of the PNAES in the ICSEZ took place from the student assistance notices, as well as the perception of students about each modality; 3) to point out the challenges of the social worker in the execution of the PNAES in the ICSEZ from their work demands. To achieve the proposed objective, documentary and field research was used as methodology with the qualitative approach. For the documentary research, it was considered notices of student aid arranged in the ICSEZ collection, for the field research, structured interviews with social workers of ICSEZ and beneficiary students were used. As a result of the investigation, it was possible to perceive that many of the challenges imposed on the daily professional life of social workers in ICSEZ education policy arise from endogenous and exogenous factors in capitalist relations. Nevertheless, it can also be evidenced the professional commitment of the social worker to respond to the existing demands in the social service sector of the institution, seeking not only to perform an activity, but to respond to the professional project itself. Although daily challenges limit professional performance, a great movement of the category is perceived, in general, in seeking new ways of acting and ensuring quality to professional practice. From this perspective, the professional performance of the ICSEZ assistant in the student assistance policy has proved very effective, through not only the organization in the processes of implementation of the aid, but also in the uncompromising search that her work is not limited only to this issue, seeking to reach new competencies and why not that the entire process referring to the PNAES is worked out considering the specificities of the institution.