Metodologias ágeis no suporte técnico aos laboratórios de eletrônica no contexto da administração pública

Abstract

This paper explores the application of agile methodologies in technical support for electronic laboratories within the context of public administration. With the increasing demand for efficient and adaptable services, the adoption of agile methodologies can offer significant benefits for project management in the fields of electronics and computing. The primary objective of this research is to investigate the feasibility and impacts of implementing agile practices in managing university laboratories within a public institution. Challenges faced, proposed solutions, and outcomes are analyzed, taking into account factors such as adaptability, flexibility, and technical expertise. In this examination of the potential and advantages of adopting agile approaches, it becomes evident that there is a remarkable suitability for enhancing service delivery in these academic environments. It is noteworthy that these methodologies originated in the software development context, confirming their relevance in this research focused on a College of Technol- ogy. The feedback received regarding the project reflects an exceedingly positive evaluation from the team, emphasizing the recommendation of employing the tools and techniques introduced in the project due to the benefits they provided. Moreover, there is potential for their extension to other domains, including the public sector.