A cadeia de suprimentos no Polo Industrial de Manaus: estudo de caso em empresas de eletrodomésticos, tvs e micro-ondas para maximizar a produção e serviços

Abstract

This study investigates the relationship between supply chain management and the maximization of production and services in household appliances, tvs and microwave companies in the manaus industrial center. using a quantitative approach. the results indicate that the less emphasized dimensions are customization, digital values and service orientation. the most emphasized dimensions are data analysis and processing and sources of income. inrelation to supply chain management, the less emphasized dimensions are real-time inventory and scm visibility, while lead times are the most emphasized. this study provides empirical evidence on the relative importance of the different dimensions of production, service and supply chain management. companies can use this information to direct their strategies and improve their supply chain management.