Qualidade de vida no trabalho: um estudo de caso sobre os servidores da Pró-Reitoria de Gestão de Pessoas de uma Universidade Pública Federal

Abstract

In today's contemporary landscape, where professional and personal demands often intertwine, the pursuit of balance between work and personal life has become a priority for individuals and organizations alike. Work-life quality emerges as an essential concept in promoting employees' well-being and enhancing organizational efficiency. This article aims to analyze work-life quality through the perspective of technical staff members working in the Human Resources Department of the Federal University of Amazonas (UFAM) located in Manaus, Brazil. Regarding methodology, a questionnaire based on the eight dimensions of work-life quality (QWL) proposed by Walton (1973) was utilized. This questionnaire was created and distributed using the Google Forms tool, making it a qualitative-quantitative research endeavor. From the questionnaire, which consists of 29 questions spread across the eight categories, a sample of 30 respondents was obtained. The research results indicate a high level of satisfaction in the categories of social integration within the organization, constitutionalism, work and overall life space, and the social relevance of work in life. However, there is a balance between dissatisfaction and satisfaction in the categories of fair and adequate compensation, working conditions, and opportunities for growth.