Relatório de estágio supervisionado do curso de Bacharelado em Administração realizado na Gerência de Assistência Estudantil- GAEST

Abstract

This report presents the activities carried out during the mandatory supervised internship of the Bachelor's degree in Administration, developed at the Student Assistance Management (GAEST) of INC/UFAM, in Benjamin Constant – AM, from August 19 to November 11, 2025, totaling 300 hours. The objective of the internship was to apply the theoretical knowledge of Administration to the practice of public management, understanding the functioning of student retention policies. The methodology consisted of active participation, observation of the sector's routines, and execution of administrative tasks, allowing for the experience of real student assistance processes. The structure was divided into three stages, each with 100 hours. The activities included assisting students, organizing and analyzing documents, updating internal records, supporting administrative procedures, preparing reports, and collaborating in institutional actions aimed at student well-being. As a result, the development of competencies related to communication, organization, process management, decision- making, responsibility, and professional ethics was observed. Furthermore, there was a broadening of understanding regarding public policies for inclusion and retention in higher education. It is concluded that the internship was fundamental in strengthening academic training, providing practical experience in public administration and contributing to the development of technical and behavioral skills essential for professional practice, especially in regions with socioeconomic challenges such as Upper Solimões.