Análise do desempenho econômico das pequenas empresas do setor de serviços no estado do Amazonas

Abstract

The service sector in the Northern Region contributes significantly to local urban and economic growth. The overall objective of this study was to analyze the performance of companies in the service sector in the state of Amazonas based on data from the Brazilian Institute of Geography and Statistics (IBGE, 2023). The methodology used for data collection followed a qualitative and descriptive approach. The documentary research examined data obtained from newsletters, technical notes, and reports from the Brazilian Institute of Geography and Statistics (IBGE, 2023) related to the Annual Services Survey (PAS). The results indicate that, beyond economic aspects, the sector’s impact on urban and social growth in the region is reflected in several areas, such as transportation, administrative services, food services, technology, and communication. The proposed study highlights the resilience and adaptability of the service sector in response to the state's context, reflecting not only in job and income generation but also in sustaining and representing a significant portion of the region’s GDP, which has shown constant growth. Despite the sector's economic contribution, challenges related to workforce qualification, logistical difficulties, and limited access to credit reveal the obstacles present in the Amazonian reality.