Análise de maturidade na Indústria 4.0: estudo de caso sobre a cadeia de suprimentos de uma empresa do segmento eletroeletrônico do Polo Industrial de Manaus

Abstract

This article presents an investigation into the level of digital maturity of a company in the electronics sector located in the Manaus Industrial Park, with a specific focus on the supply chain dimension and its sub-dimensions, using as a methodological instrument the PIMM 4.0 model (Process Maturity Indicators for Industry 4.0), recognized for evaluating the adherence of organizations to the principles of the Fourth Industrial Revolution; the research, of a quantitative and descriptive nature, was conducted through the structured collection of data from 27 respondents directly involved in organizational processes, allowing the measurement of the degree of digital integration, automation and connectivity of the supply chain, in addition to identifying already consolidated strengths and gaps that still need to be overcome for the company to achieve greater efficiency, visibility and competitiveness in a scenario marked by industrial digital transformation, we can see that the company in question is at an intermediate level of maturity.