O impacto das ferramentas de inteligência artificial na produtividade dos colaboradores e sua perspectiva humana

Abstract

This study examines how artificial intelligence tools influence employee productivity and well-being within organizational environments. The research was conducted through a structured questionnaire applied to a sample of professionals who use AI in their daily work routines, followed by quantitative analysis of the collected data. The results indicate that AI adoption is associated with increased task execution speed, higher volume of outputs, improved quality, and reduced rework. Additionally, most respondents reported greater job satisfaction and a perception of lighter workload after integrating AI tools into their activities. However, challenges also emerged, particularly related to cognitive overload and the lack of formal training for proper AI usage. The study concludes that AI has the potential to enhance efficiency and satisfaction, but maximizing its benefits and mitigating associated risks requires organizations to implement a human-centric approach, investing in employee training and maintaining a balance between automation and well-being.