Maturidade da Indústria 4.0 no Polo Industrial de Manaus: aplicação do modelo PIMM4.0 no setor de eletrônica empresa

Abstract

Background: The advent of Industry 4.0 has ushered in a novel technological paradigm characterized by enhanced connectivity, automation, and data-driven decision-making frameworks. Despite the global progression of industries toward digital transformation, enterprises situated in the Manaus Industrial Pole (PIM) encounter distinctive challenges pertaining to logistics, infrastructure, and the adaptation of technological innovations. A comprehensive understanding of the maturity level of Industry 4.0 implementation within this specific context is imperative for informing strategic decision-making processes and fostering competitive advantages. Materials and Methods: This study applied the PIMM 4.0 maturity assessment framework to evaluate an electronics sector enterprise within the PIM. A quantitative case study methodology was executed, collecting data from 86 employees representing various organizational tiers. The assessment tool scrutinized three pivotal dimensions— Manufacturing and Operations, Supply Chain, and Interoperability—utilizing an ordinal scale ranging from 1 to 4, indicative of the organization's technological preparedness and degree of integration. Results: The results reveal that the organization is situated at an incipient phase of Industry 4.0 implementation, with the majority of subdimensions in Manufacturing and Operations classified at Levels 1 and 2. The Supply Chain dimension exhibited an intermediate level of maturity in terms of Lead Times and Visibility, whereas Interoperability attained the highest performance metrics, with a preponderance of indicators reaching Level 4. Notable deficiencies were identified in IT security and integration within the supply chain, both of which fell significantly short of the anticipated benchmarks for advanced digital transformation. Conclusion: While the organization demonstrates notable advancements toward digitalization—particularly concerning system integration and the utilization of manufacturing data—its overarching maturity level is confined to Level 2. Focused enhancements in cybersecurity, the digitalization of the supply chain, and strategic alignment are crucial for progression toward Level 3 of Industry 4.0 maturity. Ongoing investment in technological integration and the development of organizational capabilities will be vital for maintaining competitive standing and facilitating a thoroughly interconnected industrial ecosystem.