A gestão e controle de estoque no setor varejista: um estudo em uma empresa do setor esportivo em Parintins/AM

Abstract

Effective inventory management aims to balance the purchase, storage, and delivery of products, controlling the inflow and consumption of materials and managing the merchandise cycle. This study has the general objective of analyzing the inventory management and control tools in the retail sector of a sporting goods company in the municipality of Parintins/AM. The specific objectives are: to identify the strategic inventory control tools used by the company; to evaluate the impacts of inventory management on the company's logistics performance; and to propose possible improvements in inventory management practices at the company studied. To achieve this, the methodology consisted of bibliographic research, where the main authors who address inventory management and control were listed; field research encompassing a business context in the city of Parintins; and a case study, which sought to explore in detail the occurrence of a phenomenon and its variables. Therefore, the approach was qualitative research. The main instrument for data collection was a standardized interview, which was conducted with two employees and the manager of the company under investigation. The results demonstrate that the inventory management and control of the sporting goods store are efficient, as they utilize a system that records all merchandise movements, product entries and exits, as well as the control of potential losses and obsolescence. The benefits include increased speed, improved storage, organization and product turnover, reduced costs, and profitability. The challenges consist of recording all company operations, organizing and storing products, controlling losses, damages, and obsolescence; solving difficulties in finding items, reducing search and handling time; improving team performance; promoting integration and communication between store departments; and investing in inventory management systems and methods such as ERP and ABC analysis. That the store has the products available at the moment, avoiding shortages or surpluses, reducing costs, and improving customer satisfaction.