As relações humanas e seu reflexo na gestão escolar em uma instituição de ensino do município de Benjamin Constant-AM

Abstract

The present graduation thesis addresses a study on human relations in school management, which aimed to analyze how human relations occur in the school and their implications for the management of an educational institution in the municipality of Benjamin Constant. This study provided important readings from Lucky (2006), Libâneo (2008), Soares (2011), among others, who discuss school management and the importance of human relations in this process. To uncover the reality, a field research with a qualitative approach and phenomenological focus was conducted, with data collected through participant observations and interviews with the school principal, a teacher, and the lunchroom worker. These data are presented in sections 3.1 The subjects' conception of the importance of good relationships in the work environment; 3.2 Interpersonal relations among school staff, students, and families; and 3.3 What the principal has been doing to strengthen interpersonal relationships in the school and encourage everyone’s participation in school management. Through this study, it was found that some professionals still have difficulties maintaining good relationships in the school environment, which can affect the institution’s management work, although the principal consistently seeks to mediate existing relationships and conflicts. However, it is necessary for school management to become more participative, addressing with staff issues aimed at strengthening human relations within the school.