Estratégias para o gerenciamento eficiente de estoques em uma pequena empresa de distribuição de gás: um estudo de caso

Abstract

This study aims to analyze and optimize inventory management in small gas distribution companies, recognizing the critical importance of this aspect for the success of these companies, given their resource limitations and unique challenges. The research employs a qualitative approach, using semi-structured interviews to collect data from managers of gas distribution companies who revealed the need for effective inventory strategies to maintain continuous product availability and meet customer expectations. It has been observed that many companies lack efficient inventory management systems, resulting in problems such as product shortages and customer dissatisfaction. As solutions, it is recommended to implement manual recording systems to control stock levels, invest in more advanced inventory management systems, establish strategic partnerships with suppliers and implement customer loyalty programs. This study contributes to the understanding of inventory management and highlights the strategic importance of inventory management for small gas distribution companies. Implementing effective inventory strategies can improve product availability, reduce lost sales, and increase customer satisfaction. However, it is necessary to invest in adequate inventory management systems and establish strategic partnerships to ensure the success of these strategies. The practical recommendations derived from this study can help small businesses in this sector improve their inventory management practices, meet customer needs and maintain a competitive advantage in a dynamic market.